Phoenix Support
Phoenix sells to OEM's and other integration partners who produce and sell their own integrated products and solutions. Your most effective and comprehensive source for technical assistance is the Phoenix OEM or integration partner from whom you purchased your product or solution. Please contact this vendor directly for any assistance required.
You may also use the following technical support programs which provide assistance with implementation, operation, and maintenance of Phoenix software. These web-hosted self help tools give the user the ability to identify and resolve most software product problems.
Phoenix Applications Assistance
Your support personnel have anytime access to an extensive set of continuously updated online self-help utilities, always available on the Phoenix technical support website. Key on-line features of PhoenixCARE Basic include the following: