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Terms of Use

Terms of Use

PLEASE READ THE TERMS OF USE CAREFULLY BEFORE USING THIS SITE

The materials on this website (the “Site”) owned by Phoenix Technologies Inc. (“Phoenix“) and other websites that may be accessible through this Site (collectively, “Sites”) are provided by Phoenix as a service to its customers and may be used for informational purposes only. For the avoidance of doubt, this policy does not apply to the FirmGuard dashboard or other Phoenix products that may be separately licensed to you, unless explicitly incorporated in such license. A single copy of materials on the Site may be downloaded subject to the provisions below.

By accessing, using or downloading any materials or information from the Sites, you agree to these Terms of Use. If you are using the Sites on behalf of your employer, you represent that you are authorized to accept these Terms of Use on your employer’s behalf. If you do not agree to these Terms of Use, or are not at least 18 years of age (or, if the age of majority in such individual’s jurisdiction is greater than 18, such age), do not use the Sites or download any materials from them.

  1. USE OF MATERIALS ON THE SITES:

The information, software, documentation, data, services, logos, trademarks, artwork, text, video, audio, pictures and other materials (collectively, “Materials“) contained on the Sites are owned by Phoenix and/or its suppliers and are protected by law, including copyright and trademark laws and international treaties. Phoenix and/or its suppliers reserve all rights in the Materials.

Nothing on the Sites shall be construed as conferring to you any license to Phoenix’s or its suppliers’ intellectual property rights, whether by implication, estoppel or otherwise. Except as provided below, or as specifically permitted in other sections of the Sites, you may not copy, reproduce, modify, republish, upload, post, transmit or distribute in any way any Materials on the Sites.

You may print one copy of, or download on a single computer, the Materials from the Sites for your own personal, informational, educational and other non-commercial and internal purposes only, provided that you include all copyright and proprietary notices originally included with or contained in the Materials in all copies you create. You may not attempt to “pass-off” any of the Materials as your own. You may not post the Materials on any other Web site, or display or distribute the Materials on the Sites without the express prior written consent of Phoenix.

You may not use any robot, spider, other automatic device, or manual process to “screen scrape,” monitor, “mine,” or copy the pages on the Sites or the content contained therein without Phoenix’s prior written permission. You may not spam or send unsolicited e-mail to any other user of the Sites for any reason. You may not use any device, software or routine to interfere or attempt to interfere with the proper working of the Sites. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on Phoenix’s IT infrastructure.

This is a personal license, and under no circumstances shall this license be construed as a transfer of title to any Materials found on these Sites. The license granted by Phoenix herein is subject to the following additional restrictions and other restrictions set forth in these Terms of Use; you may not: (a) modify the Materials or use them for any commercial purpose, or any public display, performance, sale or rental; (b) decompile, reverse engineer, or disassemble software Materials except and only to the extent permitted by applicable law or specific written license; (c) remove any copyright or other proprietary notices from the Materials; or (d) transfer the Materials to another person. You agree to prevent any unauthorized copying of the Materials. Phoenix may terminate this license at any time if you are in breach of the terms of this Agreement. Upon termination, you will immediately destroy the Materials.

You may use the Sites only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Sites:

  • In any way that violates any applicable federal, state, local, or international law or regulation (including, without limitation, any laws regarding the export of data or software to and from the US or other countries).
  • For the purpose of exploiting, harming, or attempting to exploit or harm minors in any way by exposing them to inappropriate content, asking for personally identifiable information, or otherwise.
  • To transmit, or procure the sending of, any advertising or promotional material [without our prior written consent], including any “junk mail,” “chain letter,” “spam,” or any other similar solicitation.
  • To impersonate or attempt to impersonate the Phoenix, a Phoenix employee, another user, or any other person or entity (including, without limitation, by using email addresses [or screen names] associated with any of the foregoing).
  • To engage in any other conduct that restricts or inhibits anyone’s use or enjoyment of the Sites, or which, as determined by us, may harm the Phoenix or users of the Sites, or expose them to liability.

Additionally, you agree not to:

  • Use the Sites in any manner that could disable, overburden, damage, or impair the site or interfere with any other party’s use of the Sites, including their ability to engage in real time activities through the Sites.
  • Use any robot, spider, or other automatic device, process, or means to access the Sites for any purpose, including monitoring or copying any of the material on the Sites.
  • Use any manual process to monitor or copy any of the material on the Sites, or for any other purpose not expressly authorized in these Terms of Use, without our prior written consent.
  • Use any device, software, or routine that interferes with the proper working of the Sites.
  • Introduce any viruses, Trojan horses, worms, logic bombs, or other material that is malicious or technologically harmful.
  • Attempt to gain unauthorized access to, interfere with, damage, or disrupt any parts of the Sites, the server on which the Sites is stored, or any server, computer, or database connected to the Sites.
  • Attack the Sites via a denial-of-service attack or a distributed denial-of-service attack.
  • Otherwise attempt to interfere with the proper working of the Sites.

  1. USER SUBMISSIONS:

By emailing or otherwise transmitting any content, feedback or suggestions on the Sites, material, data, information or other communication (collectively, “Information”) to Phoenix, you hereby agree to the Acceptable Use Policy (in Section 3) and automatically grant (or warrant that the owner of such rights has expressly granted) Phoenix a worldwide, perpetual, royalty-free, irrevocable, nonexclusive right and license to use, reproduce, modify, adapt, publish, transmit, distribute, and make derivative works based on such Information in any form, medium, or technology now known or later developed, without liability to any person or entity. In addition, you warrant that all moral rights in the Information have been waived. Any such Information will be considered a voluntary submission to the public domain and shall be deemed non-confidential and non-proprietary Information, and Phoenix will have no obligations whatsoever, either express or implied, with respect to the Information. You are prohibited from posting or transmitting to or from the Sites any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material, information or data that could violate any civil or criminal laws. Phoenix will cooperate to the fullest extent possible to assist authorities in prosecuting those persons responsible for such postings.

You agree that you will not submit to Phoenix any Information or ideas that you consider to be confidential or proprietary.

  1. Acceptable Use Policy for Sites. The following terms in this section constitute our “Acceptable Use Policy”:

(a)        You agree not to use the Site to collect, upload, transmit, display, or distribute any User Content (i) that violates any third-party right, including any copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right, (ii) that is unlawful, harassing, abusive, tortious, threatening, harmful, invasive of another’s privacy, vulgar, defamatory, false, intentionally misleading, trade libelous, pornographic, obscene, patently offensive, promotes racism, bigotry, hatred, or physical harm of any kind against any group or individual or is otherwise objectionable, (iii) that is harmful to minors in any way, or (iv) that is in violation of any law, regulation, or obligations or restrictions imposed by any third party.

(b)        In addition, you agree not to: (i) upload, transmit, or distribute to or through the Site any computer viruses, worms, or any software intended to damage or alter a computer system or data; (ii) send through the Site unsolicited or unauthorized advertising, promotional materials, junk mail, spam, chain letters, pyramid schemes, or any other form of duplicative or unsolicited messages, whether commercial or otherwise; (iii)  use the Site to harvest, collect, gather or assemble information or data regarding other users, including e-mail addresses, without their consent; (iv) interfere with, disrupt, or create an undue burden on servers or networks connected to the Site, or violate the regulations, policies or procedures of such networks; (v) attempt to gain unauthorized access to the Site (or to other computer systems or networks connected to or used together with the Site), whether through password mining or any other means; (vi) harass or interfere with any other user’s use and enjoyment of the Site; or (vi) use software or automated agents or scripts to produce multiple accounts on the Site, or to generate automated searches, requests, or queries to (or to strip, scrape, or mine data from) the Site (provided, however, that we conditionally grant to the operators of public search engines revocable permission to use spiders to copy materials from the Site for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials, subject to the parameters set forth in our robots.txt file).

3.4       Enforcement.  We reserve the right (but have no obligation) to review, refuse and/or remove any User Content in our sole discretion, and to investigate and/or take appropriate action against you in our sole discretion if you violate the Acceptable Use Policy or any other provision of these Terms of USE or otherwise create liability for us or any other person. Such action may include removing or modifying your User Content, terminating your Account in accordance with Section 6, and/or reporting you to law enforcement authorities.

 

  1. PASSWORDS AND SECURITY:

If you are required to complete a registration process to enter a portion of any Site, you will provide us with current, complete and accurate information as prompted by the applicable registration form. You are entirely responsible for maintaining the confidentiality of your password and account. Furthermore, you are entirely responsible for any and all activities that occur under your account. You agree to notify Phoenix immediately of any unauthorized use of your account or any other breach of security. Phoenix will not be liable for any loss that you may incur as a result of someone else using your password or account, either with or without your knowledge. However, you could be held liable for losses incurred by Phoenix or another party due to someone else using your account or password. You may not use anyone else’s account at any time, without Phoenix’s prior written permission.

  1. PHOENIX TRADEMARKS:

Phoenix, Phoenix Technologies, the Phoenix Technologies logo, and the other trademarks listed on the trademark list set forth on www.phoenix.com (as may be updated from time to time) are trademarks and/or registered trademarks of Phoenix Technologies EMEA Ltd. under license to Phoenix Technologies, Inc. All other trademarks are the property of their respective owners. Exclusion or omission of a mark from the trademark list does not imply any loss of rights, or that such trademark is not owned, by Phoenix or Phoenix Technologies EMEA Ltd. Phoenix’s trademarks may be used publicly with written permission only from Phoenix. Fair use of Phoenix’s trademarks in advertising and promotion of Phoenix products requires proper written acknowledgement from Phoenix.

  1. TERMINATION OF USE:

You agree that Phoenix may, in its sole discretion, at any time terminate your access to any of the Sites and any account(s) you may have in connection with the Sites. Access to the Sites may be monitored by Phoenix.

  1. LINKS TO THIRD PARTY WEB SITES:

Links to third party Web sites on the Sites are provided as a convenience to you. Such third party sites are not under Phoenix’s control, and Phoenix does not assume any responsibility or liability for any communications, content or materials available at such linked sites. Phoenix reserves the right, at its sole discretion, to terminate any link or linking program at any time and for any reason it deems appropriate. In providing a link, Phoenix is not endorsing the companies or products to which it links, and shall have no responsibility for the actions or inaction of any such company, or the quality or design of any such product. If you decide to access any of the third party sites linked to any Site, you do this entirely at your own risk.

  1. PRIVACY POLICY:

Phoenix is concerned about your privacy and has developed a policy to address privacy concerns. You can find the current privacy policy at www.phoenix.com/phoenix-privacy-policy

  1. NOTE ABOUT MINORS:

Minors are not eligible to use the Sites, and Phoenix asks that they do not submit any personal information to Phoenix. By using the Sites, you represent that you are at least 18 years old.

  1. EXPORT RESTRICTIONS/LEGAL COMPLIANCE; INTERNATIONAL USE:

Services, content, and product derived or obtained from the Sites may be subject to the U.S. export laws and the export or import laws of other countries. You agree to comply strictly with all such laws and, in particular, shall: (a) obtain any export, re-export, or import authorizations required by U.S. or your local laws; (b) not use Materials or direct product from the Sites to design, develop or produce missile, chemical/biological, or nuclear weaponry; and (c) not provide services, content, or direct product from the Sites to prohibited countries and entities identified in the U.S. export regulations.

By choosing to access the Sites from any location other than the United States, you accept full responsibility for compliance with all applicable local laws. We make no representation that the Materials are appropriate or available for use in all locations outside of the United States. Information published at the Sites may refer to products, programs or services that are not available in your country. Consult your local Phoenix business contact for information regarding the products, programs and services that may be available to you.

  1. DISCLAIMER OF WARRANTIES:

THE MATERIALS (INCLUDING ALL SOFTWARE) AND SERVICES AT THE SITES ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT ANY EXPRESS OR IMPLIED WARRANTY OF ANY KIND INCLUDING WARRANTIES OF MERCHANTABILITY, NONINFRINGEMENT OF INTELLECTUAL PROPERTY, OR FITNESS FOR ANY PARTICULAR PURPOSE. TO THE FULLEST EXTENT PROVIDED BY LAW, PHOENIX WILL NOT BE LIABLE FOR ANY LOSS OR DAMAGE CAUSED BY A DISTRIBUTED DENIAL-OF-SERVICE ATTACK, VIRUSES, OR OTHER TECHNOLOGICALLY HARMFUL MATERIAL THAT MAY INFECT YOUR COMPUTER EQUIPMENT, COMPUTER PROGRAMS, DATA, OR OTHER PROPRIETARY MATERIAL DUE TO YOUR USE OF THE WEBSITE OR ANY SERVICES OR ITEMS OBTAINED THROUGH THE WEBSITE OR TO YOUR DOWNLOADING OF ANY MATERIAL POSTED ON IT, OR ON ANY WEBSITE LINKED TO IT. Phoenix’s obligations with respect to its products and services are governed solely by the agreements under which they are provided and nothing on the Sites should be construed to alter such agreements. Phoenix and its suppliers further do not warrant the accuracy or completeness of the information, text, graphics, links, products, services or prices, or other items contained or described within these Materials. Phoenix may make changes to these Materials, or to the products, services or prices described therein, at any time without notice. Phoenix makes no commitment to update the Materials and services. Where applicable law does not allow the exclusion of implied warranties, this exclusion applies to you to the fullest extent permitted by law.

  1. LIMITATION OF LIABILITY:

IN NO EVENT WILL PHOENIX, ITS SUPPLIERS, OR OTHER THIRD PARTIES MENTIONED AT THE SITES BE LIABLE FOR ANY DAMAGES WHATSOEVER INCLUDING, WITHOUT LIMITATION, DIRECT, INDIRECT, PUNITIVE, SPECIAL OR CONSEQUENTIAL DAMAGES OR THOSE RESULTING FROM LOST PROFITS, LOST DATA OR BUSINESS INTERRUPTION ARISING OUT OF THE USE, INABILITY TO USE, OR THE RESULTS OF USE OF THE SITES, ANY WEBSITES LINKED TO THE SITES, OR THE MATERIALS OR SERVICES CONTAINED AT ANY OR ALL SUCH SITES, WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT PHOENIX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF THE MATERIALS OR SERVICES FROM THE SITES RESULTS IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF EQUIPMENT OR DATA, YOU ASSUME ALL COSTS THEREOF. WHERE APPLICABLE LAW DOES NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, THESE LIMITATIONS OR EXCLUSIONS APPLY TO YOU TO THE FULLEST EXTENT PERMITTED BY LAW.

  1. INDEMNIFICATION:

You agree to defend, indemnify and hold harmless Phoenix and its officers, directors, principals, employees, contractors, agents and affiliates harmless from and against any and all demands, claims, damages, losses, costs and expenses, including, without limitation, reasonable attorneys’ fees and costs of suit, arising or resulting from (a) your use or misuse of the Sites or Materials, (b) your violation of these Terms of Use, (c) your violation of applicable laws or regulations or (d) your submission of Information as defined in Section 2.

  1. Third-Party Links & Ads; Other Users

Third-Party Links & Ads.  The Site may contain links to third-party websites and services, and/or display advertisements for third parties (collectively, “Third-Party Links & Ads”).  Such Third-Party Links & Ads are not under the control of Phoenix, and Phoenix is not responsible for any Third-Party Links & Ads.  Phoenix provides access to these Third-Party Links & Ads only as a convenience to you, and does not review, approve, monitor, endorse, warrant, or make any representations with respect to Third-Party Links & Ads.  You use all Third-Party Links & Ads at your own risk, and should apply a suitable level of caution and discretion in doing so. When you click on any of the Third-Party Links & Ads, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices.  You should make whatever investigation you feel necessary or appropriate before proceeding with any transaction in connection with such Third-Party Links & Ads.

Other Users.  Each Site user is solely responsible for any and all of its own Information.  Since we do not control Information, you acknowledge and agree that we are not responsible for any Information, whether provided by you or by others.  We make no guarantees regarding the accuracy, currency, suitability, appropriateness, or quality of any Information.  Your interactions with other Site users are solely between you and such users.  You agree that Phoenix will not be responsible for any loss or damage incurred as the result of any such interactions.  If there is a dispute between you and any Site user, we are under no obligation to become involved.

Release.  You hereby release and forever discharge Phoenix (and our officers, employees, agents, successors, and assigns) from, and hereby waive and relinquish, each and every past, present and future dispute, claim, controversy, demand, right, obligation, liability, action and cause of action of every kind and nature (including personal injuries, death, and property damage), that has arisen or arises directly or indirectly out of, or that relates directly or indirectly to, the Site (including any interactions with, or act or omission of, other Site users or any Third-Party Links & Ads).  IF YOU ARE A CALIFORNIA RESIDENT, YOU HEREBY WAIVE CALIFORNIA CIVIL CODE SECTION 1542 IN CONNECTION WITH THE FOREGOING, WHICH STATES: “A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS WHICH THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE, WHICH IF KNOWN BY HIM OR HER MUST HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

  1. GENERAL TERMS AND CONDITIONS:

14.1 These Terms of Use constitute the entire agreement between you and Phoenix relating to their subject matter, and cancel and supersede any prior versions of the Terms of Use. No modification of these Terms of Use will be binding, unless in writing and signed by an authorized Phoenix representative. You also may be subject to additional terms and conditions that may apply when you use Phoenix or third-party products or services.

14.2 California law and controlling U.S. federal law govern any action related to the Terms of Use, the Sites and/or your use of the Sites. Choice of law rules of any jurisdiction and the United Nations Convention on Contracts for the International Sale of Goods will not apply to any dispute under the Terms of Use. The Uniform Computer Information Transactions Act, as adopted or amended from time to time, will not apply to any dispute under the Terms of Use. You and Phoenix agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Santa Clara, California, U.S.A.14.3 ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.

14.4 Rights and obligations under the Terms of Use which by their nature should survive will remain in full effect after termination or expiration of the Terms of Use.

14.5 Phoenix reserves the right to revise these Terms of Use at any time by updating this posting. Remember to visit this page from time to time to review any amendments to these Terms of Use and their effect on your use of the Sites and the Material contained therein. Certain provisions of these Terms of Use may be superseded by expressly designated legal notices or terms located on particular pages at the Sites.

14.6 Any express waiver or failure to exercise promptly any right under the Terms of Use will not create a continuing waiver or any expectation of non-enforcement. If any provision of the Terms of Use is held invalid by any law or regulation of any government, or by any court or arbitrator, the parties agree that such provision will be replaced with a new provision that accomplishes the original business purpose, and the other provisions of the Terms of Use will remain in full force and effect.

14.7 If any provision of these Terms of Use is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms of Use will continue in full force and effect.

14.8 Entire Agreement. These Terms of Use constitute the entire agreement between you and us regarding the use of the Site. Our failure to exercise or enforce any right or provision of these Terms shall not operate as a waiver of such right or provision. The section titles in these Terms are for convenience only and have no legal or contractual effect. The word “including” means “including without limitation”.  If any provision of these Terms of Use is, for any reason, held to be invalid or unenforceable, the other provisions of these Terms of Use will be unimpaired and the invalid or unenforceable provision will be deemed modified so that it is valid and enforceable to the maximum extent permitted by law.  Your relationship to Phoenix is that of an independent contractor, and neither party is an agent or partner of the other.  These Terms of Use, and your rights and obligations herein, may not be assigned, subcontracted, delegated, or otherwise transferred by you without Phoenix’s prior written consent, and any attempted assignment, subcontract, delegation, or transfer in violation of the foregoing will be null and void.  Phoenix may freely assign these Terms of Use.  The terms and conditions set forth in these Terms of Use shall be binding upon assignees.

14.9 Contact Information:

Address:

2105 S. Bascom Avenue, Suite 316
Campbell, California 95008
Telephone: 1-800-677-7305
Email: [email protected]

 

Updated: July 25, 2023