Is your firmware protection up to par?
Here’s What You Can Expect from Our Firmware Protection Program
The complete firmware security-as-a-service program that monitors, rates, and reports vulnerabilities and then develops and delivers appropriate patches.
It provides the earliest and most comprehensive awareness of threats to firmware security.
Standard (SLA 1) | Enhanced (SLA 2) | Premium (SLA 3) | |
Vulnerability notification |
30 Days |
7 Days |
24 Hours |
Patch development, verification, & delivery (for Phoenix code, open-source Phoenix code, or code from Phoenix Semiconductor Partners) |
Based on contract, additional NRE charges may apply |
Based on the threat level |
Within 24 hours |
Access to Phoenix Program Manager & Customer Engineers |
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Customer collaboration for other product vulnerablity notifications |
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Vulnerability support for non-Phoenix firmware |
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White hat hacking & penetration testing |
Vulnerability notification within 30 days
Patch development, verification, & delivery (for Phoenix code, open-source Phoenix code, or code from Phoenix Semiconductor Partners)
Vulnerability notification within 7 days
Patch development, verification, & delivery (for Phoenix code, open-source Phoenix code, or code from Phoenix Semiconductor Partners)
Access to Phoenix Program Manager & Customer Engineers
Customer collaboration for other product vulnerablity notifications
Vulnerability notification within 24 hours
Patch development, verification, & delivery (for Phoenix code, open-source Phoenix code, or code from Phoenix Semiconductor Partners)
Access to Phoenix Program Manager & Customer Engineers
Customer collaboration for other product vulnerablity notifications
Vulnerability support for non-Phoenix firmware
White hat hacking & penetration testing