Support

Phoenix primarily uses OEM and partner strategies to distribute its products.  Your most effective and comprehensive source for technical assistance is through the OEM or partner from whom you purchased your product or solution. Please contact your product vendor directly for any assistance required.


Contacting Phoenix Support


Phoenix Technologies support centers are staffed by well-trained specialists who can respond to the most complex product-related questions. The Technical Support Engineers (TSEs) in our call centers are dedicated professionals and can be reached:


English


To contact customer support via email, please choose the appropriate email address below.


The US  
custsupport@phoenix.com  
 
Europe  
eurosupport@phoenix.com  
 

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Japanese


電子メールによるお問い合わせにつきましては次のメールアドレスへお願いいたします。
(現地の言語による対応となります)

アメリカ  
custsupport@phoenix.com  
 
ヨーロッパ  
eurosupport@phoenix.com  
 

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Dutch


Met het onderstaande emailadres neemt u contact op met onze klantenservice.

Europa  
eurosupport@phoenix.com  
 

Openingstijden


Europa  
9.00 uur 17.00 uur  
 

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German


Um unseren Kundendienst über E-mail zu erreichen benutzen Sie bitte die untenstehende
E-Mail Addresse.

Europa  
eurosupport@phoenix.com  
 

Öffnungszeiten


Europa  
9:00 - 17:00 Uhr  
 
 
Contact Information
    Corporate Headquarters
    915 Murphy Ranch Road
    Milpitas, CA 95035

    Toll Free: 1-800-677-7305
    Tel: 1-408-570-1000
    Fax: 1-408-570-1001

    More...


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