Support
Phoenix primarily uses OEM and partner strategies to distribute its products. Your most effective and comprehensive source for technical assistance is through the OEM or partner from whom you purchased your product or solution. Please contact your product vendor directly for any assistance required.
Contacting Phoenix Support
Phoenix Technologies support centers are staffed by well-trained specialists who can respond to the most complex product-related questions. The Technical Support Engineers (TSEs) in our call centers are dedicated professionals and can be reached:
English
To contact customer support via email, please choose the appropriate email address below.
| The US | |
| custsupport@phoenix.com | |
| Europe | |
| eurosupport@phoenix.com | |
Japanese
電子メールによるお問い合わせにつきましては次のメールアドレスへお願いいたします。
(現地の言語による対応となります)
| アメリカ | |
| custsupport@phoenix.com | |
| ヨーロッパ | |
| eurosupport@phoenix.com | |
Dutch
Met het onderstaande emailadres neemt u contact op met onze klantenservice.
| Europa | |
| eurosupport@phoenix.com | |
Openingstijden
| Europa | |
| 9.00 uur 17.00 uur | |
German
Um unseren Kundendienst über E-mail zu erreichen benutzen Sie bitte die untenstehende
E-Mail Addresse.
| Europa | |
| eurosupport@phoenix.com | |
Öffnungszeiten
| Europa | |
| 9:00 - 17:00 Uhr | |
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Corporate Headquarters
915 Murphy Ranch Road
Milpitas, CA 95035
Toll Free: 1-800-677-7305
Tel: 1-408-570-1000
Fax: 1-408-570-1001
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